Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 15 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at , and send your item to: EMİNÖNÜ/FATİH/TÜRKİYE , Rustem Paşa Mahallesi Marpuccular Caddesi No:13 .

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

To return your product, you should mail your product to: EMİNÖNÜ/FATİH/TÜRKİYE Rustem Paşa Mahallesi Marpuccular Caddesi No:13.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at or for questions related to refunds and returns.

about us

Tekin Shop, which has been operating in the jewelery sector since 1997, continues to grow in order to share its experience and fashion with you. It is one of the most experienced jewelery companies that synthesize customers’ satisfaction with the principle of the highest quality and always try to offer new designs with more than thousand product types.All model designs of Tekin Shop, which always gives importance to design, fashion trends and different models, belong to theirselves. They have proven themselves in this regard both in Turkey and in the world.They work for America, Italy, Spain, Mexico, United Arab Emirates, Brazil, Iran, Pakistan, Greece, Europe and the Middle East markets primarily.They continue to grow rapidly in the sector with their perfect customer satisfaction, innovative structure and dynamic staff. We welcome you to our store to see our products closely.
In addition, Tekin Shop is one of the few companies that manufactures its own designed product and puts it on sale within the same day.
1997 yılından beri mücevher sektöründe faaliyet gösteren Tekin Shop, deneyimleri ve moda anlayışını paylaşmak için sürekli büyümeye devam ediyor. En yüksek kalite prensibiyle müşteri memnuniyetini öncelikli kılan bu şirket, binlerce farklı ürün seçeneği ile her zaman yeni tasarımlar sunmayı amaçlıyor. Tekin Shop, tasarıma, moda trendlerine ve farklı modellere büyük önem vererek, tüm model tasarımlarını kendi bünyesinde geliştiriyor. Bu sayede Türkiye ve dünya genelinde adını duyurmayı başarmıştır. Amerika, İtalya, İspanya, Meksika, Birleşik Arap Emirlikleri, Brezilya, İran, Pakistan, Yunanistan, Avrupa ve Ortadoğu gibi birçok pazarda hizmet veren şirket, mükemmel müşteri memnuniyeti, yenilikçi yapısı ve dinamik kadrosuyla hızla büyümeye devam ediyor. Ürünlerini yakından görmek isteyen herkesi mağazalarına davet ediyorlar. Tekin Shop, kendi tasarladığı ürünleri kısa sürede üretip müşterilerine sunarak, sektörde öncü firmalardan biri olarak dikkat çekiyor. Yaratıcı ve özgün tasarımlarıyla müşterilerine farklı ve kaliteli ürünler sunmayı amaçlıyorlar. Bu sayede müşterilerinin taleplerine hızlı ve etkili bir şekilde cevap vererek, müşteri memnuniyetini her zaman en üst seviyede tutuyorlar.

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